Citizen’s charter for citizen-friendly service delivery :: a case of two selected upazilas of Bangladesh.
Bangladesh Journal of Public Administration,
[S. l.], v. 29, n. 2, p. 190–206, 2021. DOI:
10.36609/bjpa.v29i2.219. Disponível em:
http://icpad.bpatc.org.bd/index.php/bjpa/article/view/219. Acesso em: 27 dec. 2025.