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REVAMPING PUBLIC UTILITIES IN THE POWER SECTOR : A QUEST FOR TOTAL QUALITY MANAGEMENT. Bangladesh Journal of Public Administration, [S. l.], v. 7, n. 1-2, p. 27–41, 2021. DOI: 10.36609/bjpa.v7i1-2.253. Disponível em: http://icpad.bpatc.org.bd/index.php/bjpa/article/view/253. Acesso em: 28 dec. 2025.